How Veltix handles your information

Depending on how you use the site, we may collect:

• Account details such as your name, email address, username, and country.
• Order and checkout details needed to process purchases, delivery, and support.
• Messages you send through the contact form or live support chat.
• Subscription preferences when you opt in to product or marketing updates.
• Basic device, browser, and session information used for security, performance, and fraud prevention.

• To create and manage your account.
• To process orders, payments, delivery updates, and returns.
• To respond to support requests and improve service quality.
• To remember guest preferences such as selected country and session state.
• To send service emails and, where you opt in, product or marketing updates.

Veltix uses cookies and similar browser storage for core site functions such as keeping you signed in, protecting forms, remembering guest-country selection, and preserving shopping or support-chat state.

You can manage cookies through your browser settings, but some site features may not work correctly if essential cookies are disabled.

You can also review or update optional cookie choices any time with Cookie Settings.

We may use third-party service providers for hosting, storage, payments, analytics, customer support, and advertising. When ads are enabled, advertising partners such as Google may use cookies or similar technologies to serve and measure ads.

Third-party providers process information under their own terms and privacy notices. We do not sell customer order data as a product, and we limit access to information to what is needed to operate the service.

• You can update account details from your profile.
• You can contact support to request help with account access, order questions, or subscription preferences.
• You can unsubscribe from promotional emails using the unsubscribe option included in those messages.
• You can manage cookies, saved site data, and location permissions in your browser or device settings.

If you have questions about this Privacy Policy, contact us through the support page.

• Contact support
• Email: veltixglobal@gmail.com
• Phone: (250) 780475093